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Author Archives: Dave Leatherman

  1. MPRC Team Member Spotlight: Laura Suttles

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    MPRC Team Member Spotlight: 

    Laura Suttles- Inside Sales/Customer Service- Master Packing & Rubber Company (MPRC)

    Chances are, if you have called Master Packing & Rubber Company, you have most certainly talked to Laura. She’s the pleasant and cheery voice that answers the phone, ensuring your order is heading your way. Many of us call her “Lovely Laura” because she is just that! Laura’s dedication and commitment to customer service are unmatched.  Here’s a fun fact:  Laura began working at MPRC in 2015. Her first day was on her Birthday!  How’s that for a commitment?  

    Laura is not only the voice you speak to regularly- she is the definition of customer care. From order entry to order processing, shipping status- and all stops in between, Laura keeps things moving and happening, ensuring the team at MPRC is getting your items out the door as quickly as possible. She’s not afraid to walk out into production and say, “This one has GOT to go out right away….TODAY!” and she does it quite often because she understands that serving the needs of our customers is a top priority.   

    MPRC is incredibly blessed to have Laura on our team, and we know our customers truly enjoy working with her and speaking to her regularly. We have received many emails and comments from customers in the field who have nothing but rave reviews for Laura. Several of our customers have also had the pleasure of meeting Laura at various trade shows such as RSI and the International Workboat Show and stated just how much they appreciate working with her and the level of service she provides.   

    If you want to get to the “next level” of customer care, find yourself a gem like Laura- but be warned, this gem is NOT for sale!   

  2. IMPORTANT ANNOUNCEMENT FROM MPRC!

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    IT’S OFFICIAL:

    MPRC, a manufacturer of seals and gaskets for Locomotives and Rail Cars is AAR M1003 Certified!  We proudly add that to our ISO 9001-2015 Certification– and as always, we THANK YOU for your business. As a reminder, MPRC manufactures right here in the good ole’ USA!

    Call MPRC today at 800-397-3429, or email our sales team:  sales@mprcseals.com
    Let us assist you with quality seals and gaskets for all your Locomotive and Rail Car needs!

  3. “Set it and forget it!” with MPRC’s Flex-Tex High-Performance Flange Sealant!

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    Have you ever found yourself in a bind where you need something to seal a door, a flange, or anything quickly- but don’t have time to wait for trim seal, extrusion, or cut gasket? It happens. Maybe you’ve found yourself thinking, “I sure wish there was something I had in my toolbox or on my storeroom shelf that I could always have on hand to seal what’s needed.” Well, there’s good news: MPRC has just what you need! 

    Make no mistake: MPRC is serious about QUALITY. We only stand behind the very best materials. It’s what our customers have come to expect and what we expect of ourselves. We are proud to offer this Premium Flange Sealant made in the USA! 

    Flex-Tex comes in a variety of sizes in a quick and easy-to-use spool. It’s got a “sticky-back” that allows it to be applied easily to your working surface. Are you working in an environment where your seal needs to be FDA compliant, handle most common chemicals, and withstand higher temps than standard rubber materials? Is the surface you’re working with rough, pitted, scratched, or damaged? Need a door seal or a material that will compress and seal like a champ? Set it and forget it!- Flex-Tex has you covered!

    MPRC’s Flex-Tex is THE “Go-to Sealant” for emergencies and unexpected shut-downs. It should be part of every Maintenance Technician’s toolbox, storage bin, or warehouse. We’ve got the sizing you need- in stock and ready to ship. Call us today at 800-397-3429 or email our sales team at: sales@mprcseals.com to help you stay ahead of the game! 

    *For more technical data regarding our Flex-Tex material, please visit*: https://www.mprcseals.com/products/expanded-ptfe/

     

  4. MPRC Fuel Bowl Seal

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    What sets MPRC apart from other gasket suppliers? One of our main strengths is not only the ability to custom cut virtually any gasket, but we also custom mold a wide variety of rubber components. Fully molded parts, quality controlled from start to finish, made in-house- right here in the USA!  One of the many advantages of fully-molded parts from MPRC is not only exceptional quality, but fast turnaround.  MPRC can produce the parts, and get them to you quickly.  With the current state of supply issues and excessive lead times, this can be a game-changer.   Check out below how MPRC is molding our Fuel Bowl Seal and improving the performance, safety, and life-cycle of our customer’s equipment.  

    MPRC Fuel Bowl Seal

    Part #0-EM8104055-CGO

    MPRC Fuel Bowl Seal, PN: 0-EM8104055-CGO

    Fuel Filter assemblies are commonly equipped with flat-black (Nitrile) gaskets. During engine operation, clevis thumb screws will loosen from engine vibration, and these flat gaskets will eventually show some fretting deterioration- both causing leaking.  One area of importance is centering the bowl into the flat gasket. If vibration through the filter body contacts the glass bowl, it can fracture and crack, and you’ve got a real problem on your hands. The glass bowls also can be moved or placed off-center and can cause unnecessary leaks. With the fuel system under pressure, these failures can contribute to personnel safety issues, fire, and equipment damage.

    MPRC was challenged with fixing this sealing issue and creating a seal that would help with installation by centering the fuel bowl through the seal, preventing the bowl from ever contacting the fuel block. The MPRC Fuel Bowl seal was designed using our proprietary Chemours Viton™ compound which we believe is simply unmatched in the industry. Specially molded to accept the glass bowl sealing surface, including additional grooves that mate with the fuel filter assembly body- all designed to absorb engine vibrations and protect the fuel bowl. This secure fit and sealing ability contribute to a safe environment and operation of your equipment.

    Reach for the “Gold Standard” today- the MPRC Fuel Bowl Seal! Molded in-house at our Cedar Rapids, IA headquarters.  

    Contact us at 800-397-3429, or email: sales@mprcseals.com